{"id":45924,"date":"2024-11-28T09:52:02","date_gmt":"2024-11-28T07:52:02","guid":{"rendered":"https:\/\/ek.biem.sumdu.edu.ua\/?p=45924"},"modified":"2024-11-28T09:52:39","modified_gmt":"2024-11-28T07:52:39","slug":"vacancy-junior-customer-care-agent","status":"publish","type":"post","link":"https:\/\/ek.biem.sumdu.edu.ua\/en\/vacancy-junior-customer-care-agent","title":{"rendered":"Vacancy: Junior customer care agent"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"45924\" class=\"elementor elementor-45924\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae2a537 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae2a537\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a755409\" data-id=\"a755409\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a217158 elementor-widget elementor-widget-text-editor\" data-id=\"a217158\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2757\ufe0f Vacancy: Junior customer care agent<\/p><p>\ud83d\udccd Place of work:<a href=\"https:\/\/www.portaone.com\/\" class=\"external external_icon\" rel=\"nofollow noopener\" target=\"_blank\"> PortaOne<\/a><\/p><p>\ud83d\udee0 Responsibilities:<\/p><p>&#8211; communicate with customers from all over the world: mainly via email, and if necessary, by phone<\/p><p>&#8211; register technical support requests and follow up on their resolution;<\/p><p>&#8211; Monitor correspondence with customers and promptly transfer critical requests for priority resolution.<\/p><p>\ud83d\udcddRequirements:<\/p><p>&#8211; English from Upper-Intermediate (communication with clients only in English);<\/p><p>&#8211; willingness to work night shifts (24\/7 support);<\/p><p>&#8211; willingness to learn quickly, even technical things.<\/p><p>\ud83d\udcb0We offer:<\/p><p>&#8211; flexible schedule. One day of work &#8211; two days of study. Shifts lasting 12 hours: two day shifts (8:00-20:00) and one night shift (20:00-8:00) per week. During the session or important events, the schedule can be easily adjusted, because colleagues are always ready to change if necessary;<\/p><p>&#8211; English practice. Clients from 90+ countries will help you improve your technical and spoken English, etc.<\/p><p>\u27a1\ufe0fContact:<\/p><p>Telegram @yevhkazmir<\/p><p>Evgeniya Kazimir, Team Lead<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2757\ufe0f Vacancy: Junior customer care agent \ud83d\udccd Place of work: PortaOne \ud83d\udee0 Responsibilities: &#8211; communicate with customers from all over the world: mainly via email, and if necessary, by phone [&hellip;]<\/p>\n","protected":false},"author":60,"featured_media":45925,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[205],"tags":[],"class_list":["post-45924","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vacancies"],"_links":{"self":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/posts\/45924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/comments?post=45924"}],"version-history":[{"count":0,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/posts\/45924\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/media\/45925"}],"wp:attachment":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/media?parent=45924"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/categories?post=45924"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/tags?post=45924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}