{"id":48642,"date":"2025-03-28T10:17:30","date_gmt":"2025-03-28T08:17:30","guid":{"rendered":"https:\/\/ek.biem.sumdu.edu.ua\/?p=48642"},"modified":"2025-03-28T10:19:07","modified_gmt":"2025-03-28T08:19:07","slug":"vacancy-customer-care-agent","status":"publish","type":"post","link":"https:\/\/ek.biem.sumdu.edu.ua\/en\/vacancy-customer-care-agent","title":{"rendered":"Vacancy: Customer Care Agent"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"48642\" class=\"elementor elementor-48642 elementor-48631\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b6fcb2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b6fcb2d\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b81cd3a\" data-id=\"b81cd3a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d74b4a4 elementor-widget elementor-widget-text-editor\" data-id=\"d74b4a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2757International IT company PortaOne (Canada) invites Customer Care Agents to join its team\u2757.<\/p><p>\ud83d\udcb0We offer:<br \/>&#8211; official employment;<br \/>&#8211; flexible shift schedule (only three shifts per week, one of which is night);<br \/>&#8211; online;<br \/>&#8211; paid sick leave and holidays;<br \/>&#8211; practice of written and spoken English with representatives of 140+ countries!<\/p><p>PortaOne creates software for telecom operators and provides technical support.<br \/>We work only in the B2B format.<br \/>The main task of the Customer Care Agent is to be a liaison between the client and the engineer (handling incoming\/outgoing calls (2-3 per shift on average), monitoring correspondence and escalating critical requests if necessary, helping engineers with writing letters in English (prufrid).<\/p><p>\ud83d\udd87\ufe0f This is a STARTING position in the company, working here you can get acquainted with the work of other departments and choose areas of development!<\/p><p>\u27a1\ufe0f For additional questions or resume, please send a message to @yevhkazmir (Evgenia, Team Lead)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2757International IT company PortaOne (Canada) invites Customer Care Agents to join its team\u2757. \ud83d\udcb0We offer:&#8211; official employment;&#8211; flexible shift schedule (only three shifts per week, one of which is night);&#8211; [&hellip;]<\/p>\n","protected":false},"author":60,"featured_media":48633,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[205],"tags":[],"class_list":["post-48642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vacancies"],"_links":{"self":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/posts\/48642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/comments?post=48642"}],"version-history":[{"count":0,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/posts\/48642\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/media\/48633"}],"wp:attachment":[{"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/media?parent=48642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/categories?post=48642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ek.biem.sumdu.edu.ua\/en\/wp-json\/wp\/v2\/tags?post=48642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}